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SalesForce Administrator

San Mateo, CA · Information Technology
One of our direct client is urgently looking for SalesForce Admin @ San Mateo, CA

TITLE: SalesForce Administrator 
LOCATION: San Mateo, CA
DURATION: 6 to 12+ Months Responsibilities
  •  As a Salesforce Administrator day-to-day activities will include: creating and managing fields, provisioning user, maintaining user profiles, role hierarchy, security, sharing model, data management, configuring objects, configuring process automations, creating and managing analytics, and ad-hoc user support requests, diagnose, and resolve issues
  • Understanding of CRM related business processes like Sales Forecasting, Campaign Management, Lead Management, Partner Program and Relationship Management, Pipeline Management, Order Management, Account Management
  • Collaborate within multiple stakeholders and cross-departmental teams to ensure proper implementation approach is in place for a Salesforce implementation
  • Drive the innovative use of Salesforce as a productivity tool and business platform. Be a company expert on back-end development of Salesforce.com, including but not limited to design of workflow, validation, escalation, approval process, assignment rules and formulas
  • Design, develop, test, document, and deploy high quality business solutions
  • Serve as a Subject Matter Expert in driving industry and processes best practices in the current scope and evolution of Salesforce platform, providing recommendations and assisting in the creation of the Strategic Roadmap for improving the coverage and avoiding excessive customization.

Skills
  • Certified SFDC Admin and ServiceCloud Consultant.
  • Certified Salesforce Knowledge Consultant is a plus.
  • Strong (minimum 4 years) enterprise level BSA background supporting and SFDC projects. 50% SFDC Administrative duties, 50% SFDC BSA duties.
  • This role is supporting the SFDC infrastructure and integrations
  • Operational Support experience; Clear understanding of end-to-end business processes supported by Salesforce.
  • ​Certified Salesforce.com Admin; Service Cloud Consultant: 3 years
  • Digital Advertising company background required
  • Operational Support experience; Clear understanding of end-to-end business processes supported by Salesforce
  • Understanding of CRM related business processes like Sales Forecasting, Campaign Management, Lead Management, Partner Program and Relationship Management, Pipeline Management, Order Management, Account Management

Required experience:
· Certified Salesforce.com Admin; Service Cloud Consultant: 3 years
· Digital Advertising company background required

Required education:
· Bachelor's Degree
 
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