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Project Manager / Analyst - Marketplace / Seller Fraud Prevention

San Bruno, CA

We are urgently looking for following resource for our Direct client requirement

TITLE: Project Manager / Analyst - Marketplace / Seller Fraud Prevention
LOCATION: San Bruno, CA
DURATION: 6+ months 
Rate: DOE

Job Description:
The Senior Program Manager, Seller Fraud Prevention, is responsible for planning, building and executing the seller fraud prevention program for Walmart Marketplace.

This position will report into the Senior Manager for Trust & Safety, and will be expected to partner with Marketplace, Payment, Legal, Product, InfoSec, Analytics and Engineering teams independently with minimal guidance.

Key Responsibilities
  • Influence and lead various cross-functional teams by using effective communication and quantitative metrics via analytics tools such as Excel and SQL.
  •  Work with stakeholders to define program/product/software requirements, evaluate project scope, create project plan, and execute to high expectation.
  •  Adapt to change based on business needs and prioritize tasks with engineering teams by using Agile methodology.
  • Identify, communicate and unblock dependencies and risks proactively.
  •  Identity and evaluate tradeoff options, and drive decision making with stakeholders.
  • Generate insights and provide adequate reporting for internal stakeholders including leadership via analytics tools such as Tableau and SQL.
  •  Work with engineering teams to discuss and facilitate overall system design and provide risk management platform recommendation based on past software development experience (Java, C++, ETL, streaming service, relational DB, Kafka..)
  • Work with data science and engineering teams to identify variables required for building risk models and build solutions for enabling data pipeline.
  • Provide high level framework and recommendation on CMS (case management system) as part of the platform design.

The ideal candidate is expected to be a self-starter, and highly customer focused. The position requires a hands-on, entrepreneurial style, to become personally involved to whatever degree necessary to manage functional responsibility and key relationships. Locations will be in Sunnyvale and San Bruno

Minimum Qualifications
  • 5+ years of project/program management experience in high tech and eCommerce space.
  • 2+ years of risk and fraud management experience.
  • 1+ year of product management experience. Good understanding of end to end product development cycle.
  • Experience in working with cross-functional teams (Business, Payment, Legal, Product, InfoSec, Analytics and Engineering).
  • In-depth understanding of Marketplace seller life cycle (from onboarding to payment disbursement) and its corresponding risk scenarios.
  • Track record of driving and delivering complex projects simultaneously.
  •  Excellent verbal, written communication and presentation skills.

Preferred Qualifications
  • PMP Certification.
  • Background in Computer Science or related fields.
  • 2+ years of risk and fraud management experience.
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