Employee Login | Customer Login | Feedback 

Follow us on       




  Home  >  About Us  >  Open Jobs 
back Back to Jobs

Technical Support Engineer

Location: Pittsburgh, PA
Job # 11553092
Date Posted : 11-02-2018
We have the following urgent requirement with our direct client

TITLE:  Technical Support Engineer - IT support
LOCATION: Pittsburgh, PA 
DURATION: 6+ months
Rate: DOE

Notes from Client
Client PC and Mac laptop imaging, printer setup, support rollout activities (work directing with users, laptop setup/onboarding, admin work), L1 support (first level troubleshoot/fix, credential password reset).

Job description:
  •  Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers.
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved in a timely fashion.
  • Escalates urgent problems requiring more in-depth knowledge to appropriate internal resources. Requires a bachelor's degree in area of specialty and 4-6 years of experience.


Employee Referral Program:

We are hiring !
The Employee referral bonus is $500 per referral after the new full-time employee successfully completes 90 days.
The referral bonus for hourly contractor is $250 after the completion of 90 days.
However, managers who have hiring/team building as part of regular management duties are not eligible in the program.

Please send in resumes to Redolent, Inc., 4620 Fortran Drive, Suite 201, San Jose, CA 95134


this job portal is powered by CATS