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IPTV VOD Headend Tech

Location: San Jose, CA
Job # 10398259
Date Posted : 02-09-2018
We have the following urgent requirement with our direct client:
 
Title: IPTV VOD Headend Tech
Location - San Jose, CA
Duration - 3+ months
Rate: DOE

Skills
  • 4 to 6+ years of relevant experience
  • Experience with Concurrent, SeaChange, Verimatrix or similar IPTV backends.
  • Experience with Networking and tools like wireShark etc
  • Prior  experience with other IPTV product like Android TV, Fire TV, Apple TV, Roku etc would be desired
  • Independent thinkers, self starter, able to take direction from another Independent Contributor, be flexible (heavy workload with rapid direction changes from demanding customer (engineering).
  • Not tied to 9-5. Some OT may be required
Duties
  • Provides highly visible customer support through the performance of IPTV on-site installation, as well as overseeing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems.
  • Checks out and approves operational quality of system equipment.
  • Instructs customers in the operation and maintenance of the system.
  • Serves as company liaison with customer on administrative and technical matters for assigned projects.
  • Interprets customers' needs and clarifies if the responsibility for problem resolution falls to sales personnel, customer support reps, or engineers.
  • This job may include any aspect of field support, and is not limited to system hardware and software, PCs, and networking/wireless networking.
  • Ideal candidate would have experience with Concurrent, SeaChange, Verimatrix or similar IPTV backend
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