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Site Conversion Engineer ( Omniture / Tealeaf / SQL)

Location: San Bruno, CA
Job # 10111793
Date Posted : 11-03-2017
We have following urgent role with our  DIRECT client

TITLE: Site Conversion Engineer  ( Omniture / Tealeaf / SQL)
LOCATION: San Bruno, CA
DURATION: 6+ months
Compensation: Competitive ( DOE )

Notes
Mandatory Skills - Omniture - Tealeaf - SQL - Project management

Summary
Helps determine the most effective use of web enabled technologies to generate member insights by using contact center data. Assist functional teams in recommending and implementing technology projects to improve member experience by identifying key trends and sentiment.

REQUIRED QUALIFICATIONS and EXPERIENCE
* 6 to 8+ years of industry experience 
* Experience with Omniture ,Tealeaf , SQL , Project management
* 2+ years of technical experience on "tealeaf" platform 
* Managing session replay configuration, privacy, data capture and drop rules 
* Proven track record of working with product, NOC, Engineering & QA teams 
* Solid understanding on how different components within a web system work & interact 
* Working independently & being accountable for project delivery 
* Strong problem solving and analytical skills Experience 
* Hands on experience in HTML, JavaScript & Regular expression 
* Experience in creating custom reports and dashboards 
* Experience in site catalyst, discover & Splunk 
* Exposure on A/B & Multivariate testing 
* Analyzing log files & click stream data


RESPONSIBILITIES
* Constantly monitor and analyze customer experience on Client's website by using various tools
* Proactively identify issues by mining various data sources & quantifying opportunity 
* Ability to use the results of investigation and analysis to make effective business recommendations
* Represent as a key stakeholder in prioritizing open issues with product & Engineering teams
* Refine disparate data sources into actionable insights & help decision making
* Dynamic, goal-oriented & self-motivated who has appetite to improve results

 
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