Role:: vSDM Resident Engineering Support
Location: Westlake, TX
Duration: 12+ Months
Job Description:
• vSDM core deployment and integration activities in a LAB environment.
At least 7+ years of experience
Service Description
• Commissioning (HW/platform/applications), planning, installation, operating, maintaining & troubleshooting of vSDM and integrating it with 4g and 5G core elelmtns like Nokia HLR, HSS, OneNDS, UDM/AUSF, SDL, UDM and UDR on both legacy HW, VMware, as well as new Airframe HW & CBIS cloud platform.
• Network Operations Support of vSDM - Fault, Configuration, Administration, Performance (FCAP)
• Monitoring and surveillance activities and Assist O&M staff to carry out tasks and activities related to day-to-day operations
• Event detection and symptom collection (collect logs, traces, alarms, etc)
• Routine diagnostics and corrective action management
• Open tickets on encountered issues and support working on the cases until closed
• Provide a periodic activity report to Nokia and customer
• SW or Feature Testing/Validation, Service Provisioning using Supplier provided documentation:
• Service and feature level configuration activities – Global parameters, parameter tuning, growing in new interfaces.
• Software upgrades/patches within the current release as needed.
• Support resolution of issues encountered during the testing/validation/provisioning activities
• Provide feedback on documentation (MOP, etc.) to help the production team’s rollout
• Provide a periodic activity report to Nokia and customer
• Technical consultancy
• Attend conference calls and/or meetings as required.
• Convey Nokia recommendations concerning tuning of the management mechanism(s). For example, this may involve fine-tuning the alarm levels to eliminate unnecessary alarms.
• Provide evaluation and recommendations to Verizon on the NOC process and procedures.
• Provide a periodic activity report to Nokia and Dish
• Good understanding of telecom principles including familiarity with 2G, 3G, LTE, 5G Core technologies
• Flexible with working hours and should be ready to work on sight